Get in Touch with Us
We’re excited to hear from you! Whether you have questions about our community, need support with your gaming experience, or just want to say hello, feel free to reach out. Let’s chat and help you get the most out of your time with us!
Reach Out
Email Us
Got questions? Shoot us a message at info@grottoguild.com. Don’t hesitate to drop us a line. We’re here to help!
FAQs
Got questions? We have answers to help you out.
General questions:
Q: What is “Grotto Guild”?
A: Grotto Guild is a community-focused group of gamers dedicated to finding friends and playing together. We are a relaxed, friendly community with a love for cooperative games. Our main focus is our PVE (Player vs. Environment) Minecraft server!
Q: How do I join the community?
A: The best way to join is by getting active in our Discord! This is where we hang out, post announcements, and find friends to play with. Discord Link: https://discord.gg/pYMpR6jhgq
Q: What are the main community rules?
A: Our core philosophy is respect. While specific rules are in our Discord, the main ones are:
- Be respectful and kind to all members. This is a place for making friends.
- No hate speech, harassment, or bullying.
- No spamming or excessive self-promotion.
- Do not DM moderators or admins. Please use our official support channels (like opening a ticket) for help.
- Follow all Twitch & Discord Terms of Service.
- A full list is in the #rules channel on our Discord.
Q: Who is on the staff team?
A: Our staff team is here to help! You can identify them by their roles in Discord.
- Admins: RockClover, Sammyturtle
- Moderators: B1, Tractorman
- Discord Devs: Velistnia, B1
If you have any issues or see someone breaking the rules, please open a ticket in our #support channel.
Twitch Stream Questions:
Q: When do you stream?
A: Our main team streams are Friday, Saturday, and Sunday evenings ([Your Timezone, e.g., EST/CST/PST]).
Individual guild members may also stream at other times! Follow us on Twitch and enable notifications to know whenever we go live.
Specific start times are announced in our Discord in the #announcements channel each week.
Join Our Gaming Community Today!
